Resources

Resources

Spec Card

A grounded note on spec card in South African payments, for teams who need the fields, checks, and edge cases in plain language.

Care Card

A practical note on care card for South African payment teams, covering what customers need to see before they authorise or pay.

Install Checklist

A usable guide to an install checklist for South African payment rollouts, from bank setup to internal testing and sign-off.

Shipping Note

A clear note on shipping note for South African payment operations, focused on sending payment details, references, and supporting records correctly.

Power Guide

A plain guide to power guide in South African payments, covering who can approve, release, reverse, and reconcile money movement.

Media Guide

A practical explainer for media guide in South African payments, including customer messaging, screenshots, and channel wording that avoids confusion.

Safety Brief

A concise note on safety brief for South African payments, with the checks that help teams avoid fraud, bad account data, and risky shortcuts.

Handoff Template

A working guide to handoff template for South African payment teams, so unresolved transactions move cleanly between support, finance, and ops.

Photo Protocol

A useful note on photo protocol for South African payments, covering which screenshots and banking proofs actually help when tracing a transaction.

Spare List

A straightforward guide to spare list for South African payment operations, including backup contacts, fallback steps, and essential transaction details.

Warranty Note

A plain-language note on warranty note for South African payments, explaining what is covered, what is not, and where bank rules take over.

Faq Floor

A practical guide to faq floor for South African payments, built around the questions teams keep getting about EFT, PayShap, and DebiCheck.